Imagine your systems are able to cope with one million customers per day.
Everything OK.
SinnerSchrader Betrieb.
Operating a sophisticated e-commerce solution is a complex task, because there are countless possibilities for errors in the interaction between many components. Downtimes not only lead to short-term losses of sales, but also to the loss of customers and damage to the company’s image. Anyone who sells products online is familiar with the nerve-wracking scenario of assigning blame between various service providers, each of which bears responsibility for just one aspect of the whole.
We don’t play that game. SinnerSchrader Betrieb takes full responsibility for all aspects of a smooth operation. We will not be satisfied with a diagnosis that localises the source of an error outside our direct sphere of influence. Instead, we work towards a permanent solution to a problem, because it simply is not enough to remedy a fault if its causes are not removed. According to Murphy’s Law (“If something can go wrong, it will.”) there will then be other failures.
We protect our clients against unnecessary losses in sales. We solve problems instead of managing them. Round the clock service is a matter of course.
SinnerSchrader Betrieb offers a modular range of services for all relevant aspects of system operation: infrastructure, security, maintenance and recovery. Our systems operations experts consistently develop operating concepts starting from the application at hand and the individual client’s situation.
- Infrastructure: Bandwidth, connectivity and housing are the elements of our flexible, modular infrastructure concept. Together with strong partners we offer a scalable and robust infrastructure for e-business solutions.
- Security: For example, daily data saving, safe storage of tapes and regular control of data ensure passive and active security. Firewalls managed by us secure applications against illegal access from the Internet.
- Maintenance: We offer complete outsourcing to relieve our customers of routine work and maintenance. This ranges from setting up and configuring the systems, organising system access right up to training support staff and updating the documentation.
- Recovery: When it comes down to it, our employees reduce the system and application downtimes to a minimum with automatic, redundant monitoring, quick alarms and defined recovery actions. At SinnerSchrader Betrieb clients will find comprehensive expertise from the hardware to the application level.
In operational management we concentrate on the hardware and software components relevant to successful e-business. By flexibly combining individual service components and a simple price structure we are able to satisfy specific customer demands with an attractive cost-benefit ratio.
Since we started business with operational services in 2001 a constantly growing number of companies has entrusted SinnerSchrader with important operational functions. For example, well-known banks, tourism and telecommunications companies are now numbered among our customers.
Headquarters: Hamburg
Management: Christian Kraemer